About Us

HOUSE RULES

  • No smoking
  • Not suitable for pets
  • No parties or events
  • Check-in is anytime after 3PM
  • Check out by 12PM (noon)

Right of Entry

Whilst respecting the reasonable privacy of the client, the owners of Ocean Villa Guam reserve the right to access all properties at all times, if necessary, for repairs and emergencies.

Care of the Property

The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.

Breakages or Damage

The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next client.

The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client.

Rules and Procedures

Clients are required to observe the rules and familiarize themselves with the procedures posted on the property or provided to them at the time of check in.

Smoking

Smoking is not permitted anywhere inside the vacation rental Villa’s accommodations, near to buildings if it disturbs other guests. All cigarettes to be extinguished shall be placed in the appropriate ashtrays located around the facility.

Pets

No pets are permitted in the Ocean Villa Guam premise without the prior approval of property management. Please notify us of any eye seeing dogs or handicap assist pets at the time of reservation.
In the event pets are permitted in Ocean Villa Guam rooms the owners shall follow these conditions.

Pets are not permitted on the furniture. Pets must not be left unattended in the villas at any time.
When out of the Villa’s the pet must be on a lead under the control of a responsible adult at all times. The client must clear up after the dog promptly, whether in the garden or out on a lead on the beach, and dispose of bagged waste in an exterior proper bin.

The client is responsible for any damage howsoever caused by their pet and liable to reimburse the owner for any replacement or repair thereby necessitated. The owners reserve the right to terminate the contract if the behavior of the client’s pet is considered unacceptable.

Liability

The owners of Ocean Villa Guam are not liable for any loss or damage to any client’s property or any property belonging to a member of the client’s party howsoever caused.

The client or members of his/her party cannot hold the owners of Ocean Villa Guam liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.

Local Taxes:

We are obligated and required by Guam local law to collect the Guam Hotel Occupancy Tax from customers and remit to the local government.
Please be advised Ocean Villa Guam will collect as required by Guam law annotated the 11% HOT occupancy tax at the time of check in.

Rentals for Ocean Villa Guam commence at 3:00 pm on the day of arrival and terminate at 12:00 pm on the day of departure.

Check in

The arrival time should be arranged in advance. The client should arrange an estimated time with Ocean Villa Guam and inform them of any changes to that time to ensure somebody is available to show the client into the property.

Check out

Upon check out of the unit, please remit key back to office for check out. Should there be additional fees needed to be collected for damaged items, we will collect this from your security deposit and/or discuss them directly with you.

Housekeeping

As we do not run a hotel like service, we do supply the first set of towels, linens, etc. before check in. And unlike a hotel, we do not do daily turn down services to replace towels or make up the room. However if you book for a week or longer, we can make arrangements to exchange towels in the middle a weeks stay or if longer, it may be set at every 5 days stayed. Bedding linens will only be changed after check out or by request should it get soiled due to accidents with a $35.00 cleaning charge.

Cooking

There is a small kitchenette in the unit normally equipped with a hot kettle or coffee maker to make hot water. If you like to cook, you can use the Patio/Deck where there are the following items: BBQ Pit, Burner, Wok Station, Sinks, and food prep areas. We do not recommend cooking in the units, therefore we do not leave stoves/burners, or any other cooking/eating utensils in our units. However, if you decide to do to cook and bring your own cooking stove, an additional $50.00 cleaning fee will be added to your final bill.

Guest Parking

We have yet to designate parking per unit so guests are free to park on the property alongside the building. There a re a few spots where no parking signs have been placed and we want you to respect these particular spaces, as they are reserved parking.

Trash

The trash bin is located on the right side of the entrance of our property. Please discard your trash there and do not let trash collect in the room to control unwanted insects or rodents getting into the room. Upon check out of your unit please ensure that you have taken and thrown all trash from the room.

Site personnel hours

Our site personnel hours are 9am – 5pm daily. Should you need anything or have any concerns regarding your unit or if you are checking in or out of the unit beyond this time frame, please call us with the posted number on the office door. We will be happy to assist you. Additional information for Check in after hours, please make arrangements in advance to ensure you are either met or arrangements have been made for your access to the unit.

You must also acknowledge

Security Deposit – if you damage the home, you may be charged up to $100